So why does the University still send *important* notifications in print to CPU boxes?? As an adviser, I get copied in on these official letters. I immediately scan the letter and resend it by email with a follow-up on facebook. On more than one occasion, my email is the first time that the student has learned that they are in danger of failing, being expelled, etc. etc. Yikes!
Why on earth do we insist on communicating with students the way we did when we were undergraduates?