Wednesday, December 17, 2008

Subject line: naked student

Email from Marylou, "There are jeans on the floor next to one of the tables near compact shelving and there are socks hanging over the back of one of the chairs. BTW, there is a book bag on the floor & books on the table." Gotta love exam week!

Day 2 Exam Week

Wednesday, December 10, 2008

I Think I Might Know Why They Use the Library

We had a dinner for our freshman advises sat their dorm on Tuesday night. It was great. The RA really did all the work. She ordered Indian food, which turned out to be perfect. The kids are sick and tired of pizza. Some of them had never eaten Indian food! The RA also arranged for one of the students on the hall to give an informal Indian dance performance. It was super fun. The boys all sat squeezed together on one side of the lounge, punching each other. The girls all sat squeezed together on the other side of the lounge, giggling. I forget that they were in high school last year...

I came away with another reason why students might be coming to the library in droves. The dorms, at least the dorm I was in, was pretty grim. I saw four sterile, ugly lounges. The first thing that greets you when you come in the door are the washing machines and the smell of wet clothes. There are no elevators. To get to the fourth floor, I had to trudge up an ugly, cement brick stairwell. In comparison, the library must seem like the Ritz. Beautiful furniture. Big tables. Clean. Attractive. What will we do if they ever upgrade the dorms?

Thursday, December 04, 2008

Less is More

I had the opportunity to be a user the other day. The only difference is that I knew better than to just give up or go buy the book from Amazon when faced with an error message. I wanted to request a book, but didn't notice that it was already checked out and so chose the wrong form. If it happened to me, I'm pretty sure it happens to other people too. There are actually FIVE different forms to choose from if you want to "request this item".

  1. Pick up item at my circ desk
  2. Get checked out/overdue item for me
  3. Put on reserve for my course
  4. Request a pdf of article or chapter
  5. Email a pdf of this microform

    I can see that each choice is different. I realize that there are probably at least five different back room processes for each of these choices, but do users really need to know about them? Haven't we learned anything from google? One box please.