Where to start?
We did a class for freshman yesterday. Well, they're not even technically freshman yet; they're on campus for a special three week program. We showed them the library homepage. That was excellent. How do you find the library homepage? What is the url? Can you find it in google? Can you get there from the university homepage? We thought we were showing them the course reserves pages.... But I was sitting in the back of the room watching and listening to them, and I realized they didn't know WHAT a reserve book was. Sigh. Go back a step or two. We had them find a book in the stacks. That was useful. They were awed by the size of the library. We ended by showing them the DVD collection. That caught their attention more than anything else. I'm always of mixed mind about these classes. At best they learn their way around the library and come away knowing that there are people to answer their questions. But at worst, they think the library is really lame and a total waste of time. I'm not sure if we can ever undo that impression.